Returns/Exchanges are easy
The IonLoop Promise: If you don’t love it, we’ll take it back. You can return any purchase (with the exception of Mix & Match, Outlet bracelets & International Orders).
EXCHANGES -Need to exchange your IonLoop…we’re easy just send it back within 30 days from the time we shipped and we’ll cover the postage back to you.
RETURN FOR REFUND - There is no problem if you would like to return your purchase for a refund but in that case we would need to have it back within 15 days. Note: Returns must be unused, unworn, in original packaging with all tags attached. Returns will be processed within 15 business days after receipt. Refunds will be issued in the original form of payment.
Exchanged/Refund merchandise should include the original packaging and be in the same condition as when received.
Here is how it works: